Position Title: Senior Operations Analyst

Employment Type: Direct Hire - W2, No C2C or third party vendors at this time

Location: Mendota Heights, MN

Work Schedule: 5 Days Onsite

Salary Range: $110,000 - $120,000

No C2C or third-party vendors at this time

The Sr. Operations Analyst plays a critical role in understanding business needs, interpreting data, and transforming insights into actionable solutions to drive informed decision-making. This position requires the ability to analyze data sets, connect processes to data flow, and provide detailed reporting to support business operations. The ideal candidate will use strong analytical skills, critical thinking, and business intelligence tools to influence business outcomes through data-driven strategies and metrics.

Essential Duties and Responsibilities:

• Analyze operational reports for all subsidiaries and branches to drive performance improvements.
• Review branch metrics, identify trends, and generate detailed weekly reports highlighting key data and outliers.
• Apply a continuous improvement mindset to evaluate and automate data processes and reporting workflows.
• Streamline data consumption through business intelligence (BI) tools to enhance decision-making.
• Advocate for and educate the business on leveraging BI tools for strategic decisions.
• Manage and address questions and issues from users of reporting and BI tools.
• Assist in the rollout of new software platforms, ensuring data integrity and proper information flow.
• Define and optimize business processes to ensure data integrity and quality in reporting.
• Cultivate consistent and accurate data across multiple branches and subsidiaries for improved metrics.
• Develop executive and board-level reports on operations within services and construction.
• Perform additional duties as assigned.

Qualifications:

Education, Training, and Certifications:

• High school diploma or equivalent required.
• Bachelor's degree in Business or a related field required.

Experience, Knowledge, and Skills:

• 5+ years of experience in data analysis and financial reporting.
• 5+ years of proficiency with Microsoft Office Suite.
• 3+ years of experience with BI tools such as Tableau or Power BI
• Superior data analysis and critical thinking skills.
• Experience with Salesforce
• 3+ years of experience with Timberline (Sage 300 CRE or equivalent) preferred.

Communication Skills:

• Strong verbal and written communication skills in English, capable of working effectively with employees and customers.

Systems and Software Skills:

• Experience with Salesforce is advantageous.
• Proficiency with Timberline (Sage 300 CRE or equivalent) preferred.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.